At UAP Services, we are committed to providing high-quality digital services and maintaining transparency with our clients. Please review this Refund Policy carefully before making a purchase.
1. Nature of Services
UAP Services provides customized digital services, including but not limited to website design and development, branding, mobile app development, IT consulting, and digital marketing services. Due to the customized and digital nature of these services, refund eligibility is limited and subject to the terms outlined below.
2. Refund Eligibility
Refund requests may be considered under the following conditions:
The refund request is submitted within 7 calendar days of the payment date, and
Work has not yet started, or no services, deliverables, or digital assets have been provided.
All refund requests are reviewed and evaluated on a case-by-case basis.
3. Non-Refundable Situations
Refunds will generally not be issued in the following circumstances:
Work has already started or services have been partially or fully delivered
Services involve custom work, strategy, consultation, design, or development
Delays caused by lack of communication, approvals, or required materials from the client
Change of mind after work has begun
Failure to use or benefit from the service after delivery
4. How to Request a Refund
To request a refund, customers may either email us or contact us directly by phone using the details below:
Email: contact@uapservicesllc.com
Phone: +1(708)604-7860
When submitting a refund request, customers must provide:
Full name
Email address used for the purchase
Invoice number or transaction details
Reason for the refund request
All refund requests must be submitted within 7 calendar days of the original payment date.
5. Refund Processing
If a refund is approved:
The refund will be issued to the original payment method only
Processing may take 7–15 business days, depending on the card issuer or financial institution
6. Chargebacks & Disputes
Customers are encouraged to contact UAP Services directly to resolve any billing or service-related concerns before initiating a dispute or chargeback. We maintain records of customer authorization, signed agreements, invoices, and service delivery.
7. Policy Updates
UAP Services reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page and will apply to future transactions only.
8. Contact Information
For questions regarding this Refund Policy, please contact us:
Email: contact@uapservicesllc.com
Phone: +1(708)604-7860